Pooper Scooper Service Agreement

CONFIDENTIAL

Contract

Contact Information:

Client's Full Name

Phone

Email address

Definition of Terms.
TAMLLC: The Alpha Mama LLC or a Representative of The Alpha Mama LLC
CLIENT:
CONTRACT: This agreement and its attachment(s) as listed below.

ATTACHMENT I: “Scheduling / Payment” and ATTACHMENT II: “Client Information”.

Paperwork / Contract
All paperwork MUST be filled out and signed properly before services can begin. If paperwork is not returned to TAMLLC or filled out properly, services will not be started or continued. Multiple meetings may be scheduled, however keep in mind, there will be a $35 fee for each meeting after the initial consultation. Payment will need to be made before additional meetings will be scheduled.

Authorization
The above named CLIENT is engaging TAMLLC, as an independent contractor to provide services by the terms set forth in this contract and attachments.

CLIENT Household And Property
CLIENT is responsible to ensure that TAMLLC has access to the yard CLIENT has hired TAMLLC to provide services in. TAMLLC is not to enter CLIENT'S home for any reason. TAMLLC must be able to access the yard through a fence or garage.

CLIENT understands that TAMLLC does not remove pet waste from CLIENT'S property, all pet waste will be properly disposed of in CLIENT'S trash. Please keep in mind that TAMLLC will need access to CLIENT'S garbage/trash in order to properly dispose of pet waste. If TAMLLC is unable to access CLIENT'S trash/garbage TAMLLC will leave the bagged pet waste in a convenient location for the CLIENT to dispose of.

Inclement Weather
In the case of snow/ice conditions, or severe storms, etc., TAMLLC will make every attempt to drive to CLIENT’S home to provide services. If road conditions warrant, or TAMLLC determines it is unsafe for TAMLLC will need to reschedule services for another day. Credit MUST be used within 14 days of cancelled service date or CLIENT will forfeit their payment.

Substitutions
CLIENT understands that in the event of a personal emergency or illness to TAMLLC, CLIENT authorizes TAMLLC to arrange for another trusted and qualified member of our team to fulfill responsibilities as set forth in this contract. CLIENT is responsible for all expenses and fees.

Termination
TAMLLC reserves the right to terminate this contract at any time before or during its term if TAMLLC, in their sole discretion, determines that CLIENT'S pet(s) pose a danger to the health and/or safety of TAMLLC.

Arbitration
Any disputes in excess of $5000 (or the maximum limit for small claims court) arising out of this CONTRACT shall be submitted to binding arbitration before the Joint Ethics Committee or a mutually agreed-upon Arbitrator pursuant to the rules of the American Arbitration Association. The Arbitrator's award shall be final, and judgment may be entered in any court having jurisdiction thereof. The CLIENT shall pay all arbitration and court costs, reasonable attorney's fees, investigator fees and legal interest on any award or judgment in favor of TAMLLC.

Entire Understanding
CLIENT has reviewed this service contract and its attachments for accuracy and understands the contents of this form.

Should any section, provision or portion of the contract be held to be invalid, illegal, void or unenforceable, then such section, provision or portion shall be deleted from this contract. The remainder of this contract shall continue in full force and effect.

This contract shall be interpreted and governed by the laws of the State of Washington. Each party will perform its obligations in accordance with all the applicable laws, rules and regulations of said State.

No term or provision of this contract shall be waived and no breach excused verbally. To be effective, each waiver or excuse shall be in writing and signed by the party who waived or excused.

Each waiver or excuse shall be independent of all other. Therefore, if a term or provision is waived or breach is excused, that waiver or excuse shall not waive any other term or provision or excuse any other breach.

Future Services
CLIENT authorizes this contract to be valid approval for future services so as to permit TAMLLC to accept CLIENT'S reservations and enter CLIENT'S premises without additional signed contracts or written authorization.

Liability
CLIENT agrees that it shall defend, indemnify, save, and hold TAMLLC harmless from any and all demands, liabilities, losses, injury, damage, costs, and claims, including reasonable attorney's fees (“Liabilities”), asserted against TAMLLC, its clients, officers, and employees, that may arise or result from any service provided or performed or agreed to be performed, to include, but not limited to injury, to person or property caused in any way by CLIENT’S pet(s), and/or in which CLIENT’S pet sustains injury.

Although TAMLLC loves to see and interact with our CLIENT'S pets, we ask that you keep pet inside, contained or restrained while TAMLLC is scooping the yard for the safety of TAMLLC'S staff and CLIENT'S pets. This helps TAMLLC provide quality services! If CLIENT leaves pet in yard at time of scheduled services, CLIENT agrees to not hold TAMLLC responsible for any loss, damage, injury or death to any pet, person or vehicle, caused by pet escaping.

I, do hereby waive and release TAMLLC from any and all liabilities of any nature.

Scheduling / Payment

Attachment I

All services must be made between regular daylight hours listed below.
Every effort will be made to make it as convenient as possible. If services are made outside of set times below, there will be a fee of $15 unless discussed otherwise.

Services
Between The Hours Of
10AM – 2PM

Week Day/Weekend Services
Pooper scooper services are available Monday - Friday 10AM - 2PM. Weekend services are available by appointment only and with 2 weeks notice. There is a $10 fee for all weekend services.

Reservation
Our pooper scooper services are available for one time service, weekly or twice per week.

Please allow a 2 hour window during which services will occur. We will do our best to accommodate the times requested however we cannot guarantee that services will be provided at the exact time requested. For any services scheduled 7 days or less prior to first day of scheduled service there will be a $10 last minute fee for all services.

Please schedule accordingly! In the event that CLIENT gives TAMLLC the wrong dates, service payment will not be refunded or credited. You will be charged again for the new reservation dates. Please also do not schedule TAMLLC to provide services the same day as other services providers such as landscapers.

Required Payments
CLIENT is billed monthly for services scheduled. CLIENT will receive an invoice each month via email. Full payment will need to be made pending booking/reservation approval. Client will NOT be added to our schedule and services will NOT begin until FULL payment is made. All payments MUST be Credit/Debit Card made through Square. CASH AND CHECKS WILL NOT BE ACCEPTED! Payments must be made online. DO NOT LEAVE CASH OR CHECKS FOR TAMLLC.
UNDER NO CIRCUMSTANCE WILL PAYMENT PLANS BE MADE OR ACCEPTED.

Please note, staff is not equipped to accept payments. All payments, including tips, must be made via Square. Any and all payments, fees and deposits are non-refundable and will not be credited towards future services.

Tips are more than welcome and encouraged! Any tips go directly to your sitter/ walker and are greatly appreciated! You are able to add a gratuity to your invoice at the time of payment.

Holiday Fees
There will be a $30 fee in addition to original service rate on the following holidays: New Year's Day, Easter, Memorial Day, 4th Of July, Labor Day, Halloween, Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve.

There will be a $10 fee in addition to original service rate on the following holidays: Martin Luther King Day, Valentines Day, Presidents' Day, St Patrick’s Day, Mother's Day, Father's Day, Veteran’s Day.

Monthly Invoicing
All monthly invoices will be sent out on the 1st of every month and must be paid immediately. If CLIENT’S invoice is not paid services will not be preformed until invoice has been paid.

CLIENT understands that any outstanding payments will incur a $20 fee for every day of delinquency. If account remains unpaid, TAMLLC will file on the 15th day of delinquency in Small Claims Court to recover all unpaid amounts, fees and penalties.

Rescheduling
In order for CLIENT to reschedule services, CLIENT must give TAMLLC at least 7 days notice. If CLIENT does not give 7 or more days notice, services will not be rescheduled, no refund or credit will be made and CLIENT will need to make a new reservation.

Cancellation
Any and all payments, fees and deposits are non-refundable and will not be credited towards any future services. Please understand that when a CLIENT pays for services, this guarantees time on TAMLLC’S schedule and TAMLLC may have turned down other clients/potential clients. In the event that CLIENT needs to cancel, TAMLLC will not refund or credit amount towards future services.

If CLIENT is uncomfortable with this policy, CLIENT may schedule closer to service date as a "one time service", but should be aware that space may not be available and there will be scheduling fees.

Client Information

Attachment II

How did you hear about The Alpha Mama LLC?

Primary Contact

First Name: Last Name: Email:

Phone Number: May we text this number? YESNO

Address: City: Zip:

Employment Place: Work Number:

Secondary Contact

First Name: Last Name: Email:

Phone Number:

Employment Place: Work Number:

Dogs

How many dogs do you have?

Please list the following for each of your dogs:
Breed, Age and Weight

People With Property

Please list all that have access to your yard including landscapers, etc..

Other Information/ Instructions

Leave this empty:

Your legal name

Your email address

Please Confirm full name and signature.

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I agree that I am and I agree this is a legal representation of my signature for all purposes just the same as a pen-and-paper signature

I agree that I am and I understand this is a legal representation of my signature

Adopt & Sign

Signed by Ashley Balatico
Signed On: November 4, 2020

Timestamp

Audit

November 3, 2020 8:40 pm PDT

Pooper Scooper Service Agreement Uploaded by Ashley Balatico - contracts@thealphamama.com IP 172.56.42.174