OUR PROCESS

Step by Step

You’ve taken a good look around and you like what you see. Now what? How does this work? Not to worry! We’ve got a process.

STEP 1 : Look over our services and prices

What services will you be needing? You’ll find our prices on each service page.

STEP 2: Contact us! Email / Call / Zoom

Because of COVID protocols we have in place to keep our sitters/walkers safe and in compliance with the state mandates, we do all consultations via email, phone, or zoom. Select the best method for you and let’s set up a date/time to go over your pet’s needs.

Consultation Request Form
I Don’t Need a Consultation

STEP 3: Sign Our Digital Contract & Paperwork

Once you decide to hire us, we’ll send you our digital contract and fairly extensive paperwork, where you will fill out all the information about your pets, their food type, amount frequency, location, and any other supplies or meds we might need during our visits. At this time, you may want to send pics showing where you keep things or even a video “tour” or how-to.

STEP 4: Download our scheduling app

Once you’ve signed our digital contract & paperwork, you’ll receive an email invitation to download and login to Scout, our scheduling app.

STEP 5: Request services

From the Scout app, request services on the dates you’d like. It’s super easy to use!

STEP 6 : We assign sitter/walker who is best fit for your pet(s)

Based on your paperwork and scheduling request, we will assign the sitter/walker who is the best fit for your pet’s needs. We will try to assign the same sitter/walker for all your pet’s services. Learn more about your sitter/walker on our “Team” page.

STEP 7: Receive & pay invoice

We will check our availability for the dates you’ve requested and you will receive an invoice. Simply pay with a debit/credit card.

NOTE: We do not use Scout for invoices. They will be emailed to the email address you’ve provided us.

STEP 8: We put you on our calendar!

Once we receive your payment, we put you on our calendar! You will receive notice of this through the Scout app. You’re all set!

STEP 9 : The visit

Your sitter/walker provides the services you’ve scheduled. You’ll receive a “Report Card” for each visit from your sitter/walker, with photo(s) and a note about your pet that day along with GPS tracking.

Pet Care Available in Your Area

Mill Creek | Bothell | Kenmore | Woodinville | Juanita | Kirkland | Bellevue | Redmond | Duvall | Monroe | Snohomish | Lake Stevens | Granite Falls | Arlington | Stanwood | Marysville | Everett | Mukilteo | Lynnwood and surrounding areas.